# Credits & billing

The free tier, how credits are spent, and unlocking submissions.

## The free tier

Every new workspace starts with 10 response credits. No credit card is required to begin.

## How credits are spent

One credit is spent per completed submission. Sessions that are abandoned partway through never cost a credit.

## Locked submissions

If your balance is zero when a respondent finishes, the submission is still captured and stored — it stays locked until you add credits.

## Buying & unlocking

Buy credits in packs from the billing page. When credits are added, any locked submissions unlock automatically, in order, until the new balance is used up.